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Medical Administrative Assistant

Career Highlights

  • Work in different medical office practices
  • Make a difference in people's lives
  • Work with Pharmaceutical Representatives and Doctors

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Career Summary

Medical Administrative Assistants may play many different administrative roles in a health care setting. Their duties can range from managing a single office to overseeing an entire facility or system, or administrating a specific clinical department or health care service.

Most health care or medical office assistants are employed by hospitals, but the fastest employment growth is with in-home health care agencies, long-term care facilities, managed care, practitioner offices, and clinics.

Health care organizations need Medical Administrative Assistants to keep them running smoothly. In order to make effective decisions, a Medical Administrative Assistant should be open to different opinions and be good at analyzing contradictory information. Also important are strong leadership abilities, tact, diplomacy, flexibility, and communication skills.

As reliance on technology continues to grow in offices, the role of the Medical Administrative Assistant includes more technical skills. Medical Administrative Assistants assume some of the managerial responsibilities. Many assistants conduct research on the Internet and coordinate office administrative activities, which may include filing, data management and customer service.

For more information, please refer to the info links below.




Requires a degree in:

  • Health Services Administration

Career Skills

  • Keyboarding skills
  • Telephone (multi-line) and reception techniques
  • Bookkeeping & collection procedures is helpful
  • Managing/filing patient records
  • Appointment scheduling
  • Medical law & ethics
  • Use of PDR (Physician's Desk Reference)
  • OSHA standards and Universal precautions
  • Understanding vital sign notes
  • Patient billing (electronic & manual)
  • Greet and direct all visitors
  • Prepare visitor ID badges
  • Answer and properly route all incoming calls
  • Serve as administrative assistant
  • Receive, send and distribute faxes
  • Data entry
  • Coordinate special events / projects as assigned

Additional Information



  1. please find my resume below:

    PO Box 1314 Greenwood Lake, NY 10925 973.214.3256 845.477.2606

    Solid experience in account reconciliation, billing, and receivables. Demonstrated leadership and communications skills utilized for effective support of overall business plans. Detail-oriented, accurate, efficient. Multi-disciplined professional with a background including:

    Marketing Communications Trade Shows and Special Events
    Customer Service Website Development
    Sales Support and Training Corporate Finance
    Certified EKG Technician


    Ricoh Americas Corporation, West Caldwell, NJ 2005 - 2007

    Senior Communications Coordinator for office automation equipment and Electronics Company

    Supervise various financial projects
    Generated purchase requisitions through Oracle
    Prepared and coded various invoices to ensure proper payment
    Provided event planning support
    Assisted with National Dealer Meetings logistics on a quarterly basis
    Tracked all current promotional winners on a monthly basis
    Coordinated various meetings and conferences including travel arrangements
    Responsible for full administrative duties
    Administrative support to Vice President of Product Marketing, Vice President Marketing Support and Director of Product Marketing
    Liaison between Senior Management and fellow employees

    Konica Minolta, Ramsey, NJ 1996 - 2005

    Executive Assistant for business Technology Company

    Assisted with the development of and launch of online applications on Konica Minoltas secured customer website
    Performed full secretarial and administrative duties for the Senior Vice President of Corporate Planning and the Senior Vice President of Marketing
    Liaison between Senior Vice Presidents and staff members
    Prepared special database reports and data summary generated from companys ERP System.
    Prepared all fiscal year marketing budgets
    Generated purchase requisitions
    Obtained and clearly documented the coding of invoices
    Coordinated use of Sales Demonstration Room
    Assisted with Customer Support for Dealers and end users requiring service
    Prepared special reports and summarized data
    Maintained appointment schedules by planning and scheduling meetings, conferences, teleconferences, and travel
    Coordinated various Division Meetings

    CAN AM Computer Mahwah, NJ 1986 - 1996

    Administrative Assistant for Sun Microsystems Reseller

    Coordinated trade shows
    Developed and executed Direct Mail Campaigns for potential customers
    Maintained continuous balance of reseller development funds
    Responsible for all administrative duties of Present and Chief Operating Officer
    Receive and complete all hiring packages
    Managed all correspondence of stock equipment and rotation
    Interacted with customers on sales inquires, process sales orders and follow up assistance
    Worked with vendors and suppliers in evaluation flow of merchandise
    Worked with sales staff on determining new products to evaluate, update and maintain Reseller Agreement contracts
    Responsible for customer service on Sun Workstations, including, but not limited to, billing and credits issued
    Evaluated all peripherals for Sun Workstations

    Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access)
    SAP, Oracle, Lotus Notes, Visio, Avenue, Real World, ACT

    A.A.S. Degree, Marketing, Rockland Community College, Suffern, New York 2001

    Certified Special Events Planner
    B.O.C.E.S. Allied Health Services.
    Medical Terminology certified
    Certified E.K.G. Technician

  2. This is a field that I would love to enter and recieve training in. Is there any assistance out there for me? Thanking you in advance for your time uin this matter, I am
    Respectfully submitted
    Anthony J. Gordon, Jr

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*Salary ranges based on location, experience, and demand. This number represents a rough nation-wide average.